Description
While newly purchased Sentinel 3 systems come with a two-year warranty covering manufacturing defects and normal operational usage, additional Service Level Agreements are required to cover regular calibration, repairs to equipment beyond the warranty period or updates to firmware and software. PPM Test’s Service Level Agreement (SLA) options offer to bridge that gap and provide guaranteed long-term support for your Sentinel 3 system. Our Sentinel 3 Service Level Agreements provide two levels of cover and offer a range of services.
Our Sentinel 3 systems are specialist pieces of test equipment that are built in small volumes and therefore require specialist knowledge to maintain and repair them. PPM Test provides a team of engineers and a calibration facility to ensure that your equipment is operating to specification, with ongoing repair and maintenance services available and significant levels of spares carried to ensure units are returned as quickly as possible.
If you’d like to find out more about our Service Level Agreements for the Sentinel 3 system, please contact us.
